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Dual Motor→ Commuter→ Kids→ Seated→
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Save $300\
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GX3 Off Road Electric Scooter $1,699 $1,99960 mi · 38 mph · 2000W Save $100\
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G4 Electric Scooter for Adults $449 $54925 mi · 20 mph · 500W
Free shipping · 31-day returns
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Folding→ Moped Style→ Fat Tire→ City & Cargo→ Mini eBikes→
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Save $200\
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GOTRAX Ranger Electric Bike $799 $99950 mi · 25 mph · 500W Save $30\
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Ranger 16 Electric Bike $549 $57940 mi · 20 mph · 350W
Free shipping · 31-day returns
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Featured
Save $50\
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Fitz16 Electric Dirt Bike for Kids From $549 $599
Free shipping · 31-day returns
Order status\ Track your delivery Warranty\ Check your model's coverage Return Policy\ View our full refund policy User manuals\ Find a PDF for Every Model File a claim\ Warranty for damaged or missing items Cancel order request\ View our order cancellation policy Golf cart support\ Contact our Golf Cart team ↗
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Need a quick solution? Most questions or issues can be answered through one of the links below. If you can't find a fix for your problem, feel free to reach out to our team directly using our contact form.
Order status Track your delivery Cancel an order Same day only, before 4pm CT, Mon–Fri Returns Review our 31-day return policy File a claim Warranty Claims User manuals Find a PDF for every model Troubleshooting Quick fixes for common issues FAQ Shipping, charging, sizing and more Golf cart support Contact our Dedicated team ↗
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Call 1-844-446-8729 Mon - Fri, 8:30 am – 5:00 pm CT Email support@gotrax.com We reply on business days
Speed things up: have your order number and your product's serial number handy. For issues with a ride, a short video helps us fix it faster.
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Track your package anytime on the order status page.
Cancellations must be requested the same day, before 4pm CT, Mon–Fri. Orders that have already shipped can't be cancelled, but you can start a return.
Returns are accepted within 31 days. Read the return policy before starting a return.
For warranty parts or repairs, filing a claim is the fastest way to get it fixed.
Specs and setup steps are in the user manuals.
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